Mileage Points

Loyalty program

You earn every time you shop. No points. No hassle.

How it works

Every time you place an order over €20 , you automatically receive 5%* cashback on the amount paid. The cashback becomes HiNelson credit available in your wallet and you can use it for future purchases. Simple: buy today, save tomorrow.

Ease of use

  • Place an order over €20
  • Get 5% cashback on the value of your order.
  • Cashback becomes HiNelson credit in your profile
  • Use the credit whenever you want for your subsequent purchases

Cashback
product

For each eligible product, you can instantly see how much cashback you'll receive . The credit is automatically added to your HiNelson Wallet.

Usage
credit

At the payment stage you can use the accumulated credit as a payment method , freely choosing the amount to use.

Your
Wallet

In the HiNelson Wallet you have complete control of your credit : available balance, credits and due dates are always visible.

Special categories: fixed benefit

*For some special categories, instead of the percentage, you get an even simpler benefit: €20 of fixed cashback for each product purchased.

Your credit, always under control

  • Cashback is credited after the order is delivered
  • It is visible in your profile, in the HiNelson Wallet section
  • The credit is valid for 180 days.
  • If not used by the expiration date, it automatically expires.

Frequently Asked Questions about the HiNelson Loyalty Program

Who can participate in the loyalty program?

The program is automatically active for all registered HiNelson customers. No additional registration is required.

When do I receive cashback?

Cashback is credited to your HiNelson Wallet after your order is delivered.

How is cashback calculated?

Receive 5% of the final purchase amount, excluding shipping costs. For selected categories, a fixed cashback of €20 per product is available.

What are the special categories with fixed cashback?

Electric winch handle, Bow thruster, Bow thruster, Stern thrusters, Anchor windlass, Capstan winch, Electric anchor windlass, Boat kitchen, Boat hob, Boat refrigerator, Boat barbecue, Boat air conditioner, Ice maker, Boat gangway, Boat roll bar, Dinghy roll bar, Tender and engine, Tender, Dinghy tender, Hydraulic steering, Mechanical steering for outboard motors, Boat trim tabs, Outboard marine motors, Electric outboard motor, Outboard motor, Nautical water heater, Boat water maker, Boat battery charger, Depth sounder, Depth sounder transducer, Depth sounder module, Boat radar, Navigation display, Boat video camera, Boat autopilot, Nautical chart plotter, Boat liferaft, Liferaft within 12 miles, Liferaft beyond 12 miles, Liferaft overhaul, Sailing boat winch, Nautical wristwatches, Underwater scooters, 

Where can I see my accumulated cashback?

You can always check your balance in the HiNelson Wallet section of your profile, with details of credits and expiration dates.

How long is HiNelson credit valid?

Each credit is valid for 180 days from the date of purchase that generated it.

What happens if I don't use the credit by the expiration date?

Unused credit automatically expires and can no longer be used.

Can I use the credit in conjunction with discount codes or promotions?

No, HiNelson credit cannot be combined with other discount codes or active promotions.

Can I use only part of my available credit?

Yes, you can freely choose how much credit to use during payment.

Is cashback valid on all products?

Cashback is available on all eligible products. Some categories offer a fixed cashback system instead of a percentage.

Do I have to do anything to activate cashback?

No. Cashback is automatic: you make purchases, accumulate credit, and use it whenever you want.

When does the loyalty program expire?

HiNelson reserves the right to modify, update, or discontinue the loyalty program at any time to improve the experience and ensure the sustainability of the initiative.

Are cashback and categories always the same?

Product categories and cashback amounts may vary over time. Updated terms and conditions are always visible on the website.

Why can HiNelson update the program?

To continue to offer concrete, simple, and sustainable benefits over time, adapting the program to customer and market needs.

HiNelson reserves the right to modify or discontinue the Loyalty Program and its terms and conditions at any time.

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